We Stand Behind the Dental Work We Make.
When a covered restoration is made through Island Dental, our goal is simple: it should fit well, look right and function comfortably. If you have a concern, tell us. Our dental and laboratory teams will evaluate it and make covered adjustments or remakes according to the terms of our Smile Guarantee.
Feel Confident in the Work We Provide.
If something about a covered restoration does not feel right, look right or function as expected, we want to know. Our team will examine the restoration, determine what needs to be corrected, and address covered issues under the terms of the guarantee.
- Fit concerns
- Appearance concerns
- Bite and comfort concerns
- Covered adjustments
- Covered remakes
- On-site lab coordination
Your Dentist and Lab Technician Work Together On Site.
Many practices rely entirely on remote laboratories. Island Dental has an on-site digital laboratory, allowing the treating dentist and laboratory team to communicate directly about fit, bite, shade, shape and adjustments.
That direct communication is one of the reasons we can stand behind covered laboratory work with a clearly defined restoration guarantee.
- Direct case review
- On-site adjustments
- Digital design workflow
- Denture lab on site
- Zirconia crowns & bridges
- Implant restorations
What Our Guarantee Covers
Every restoration that leaves our in-house lab — every crown, denture, implant, veneer, and bridge — is backed by our 100% Smile Guarantee. If you’re not satisfied with the fit, appearance, or comfort of your restoration, we will adjust, redo, or replace it at no additional cost.
This isn’t fine print. It’s how we do business. We control every step of the process — from diagnosis to lab fabrication to final placement — so we can stand behind the result with absolute confidence.
- Covers crowns, bridges, dentures, implants, veneers, and all restorations
- Fit, appearance, and comfort — we get it right
- No extra charges for adjustments
- In-house lab means fast turnaround on any corrections
- 100% satisfaction guarantee
- Backed by 30+ years of in-house craftsmanship
How Our Guarantee Works
1. Tell Us
If something doesn’t feel right — the fit, the look, the comfort — tell us. Call, walk in, or let us know at your follow-up. We want to hear it.
2. We Fix It
Our team and in-house lab work together to adjust, modify, or completely redo your restoration until you’re 100% satisfied. No extra charge.
3. You Smile
You leave with a smile you love. That’s the only acceptable outcome. Best results, no excuses.
One Team. One Lab. One Place for Your Care.
The guarantee is strongest when it is connected to the way the practice actually delivers care: specialists under one roof, an on-site lab, direct follow-up and the ability to evaluate concerns without sending patients between multiple providers.
30+ Years on Long Island
Long-standing care with an established local team.
On-Site Lab
Dentures and selected digital restorations can be coordinated directly with the lab team.
Specialists Under One Roof
Restorative, surgical, periodontal and other specialty care can be coordinated in one practice.
Follow-Up Matters
If you have a concern, we want you to come back so we can evaluate it rather than live with a problem.
What Our Patients Say
“I am a very nervous anxious patient but Dr. Kay made me feel at ease by explaining my procedure in detail and in confidence. My procedure went beyond my expectations and truly felt painless.”
“My crown broke, and I have a wedding to attend out of state in just a few days. I needed a single-tooth flipper as quickly as possible… From the moment I walked in, I was treated with genuine kindness.”
“I am a very nervous anxious patient but Dr. Kay made me feel at ease by explaining my procedure in detail and in confidence. My procedure went beyond my expectations and truly felt painless.”
If Something Does Not Feel Right, Let Us Know.
If you have a concern about a restoration completed at Island Dental, contact us and let our team evaluate it. We will review the restoration and explain the options available under the applicable guarantee terms.
Smile Guarantee FAQs
Our guarantee covers all restorations made in our in-house lab — crowns, bridges, dentures, implant restorations, and veneers. If you’re not satisfied with the fit, appearance, or comfort, we will adjust or redo the work at no additional cost. Certain restrictions apply.
We encourage patients to let us know about any concerns as soon as they arise so we can address them quickly. Our work is backed by a 100% satisfaction guarantee — if something isn’t right, we make it right. Speak with your dentist about specific coverage terms during your consultation. Certain restrictions apply.
No. Adjustments to restorations covered by our guarantee are included at no extra charge. Our in-house lab means we can make corrections quickly — often the same day. For a limited period of time.
Because we control the entire process. Our in-house digital dental lab — with over 30 years of experience — fabricates most restorations on site. Your dentist and lab technician collaborate directly, which means superior quality and the ability to make corrections immediately. We don’t depend on outside labs.
No matching questions. Try a different word, or ask us directly.